JOYOR.CO PRIVACY POLICY


This Privacy Policy for Joyor Corporation (“Joyor”, “we” or “us”) explains how Joyor’s Marketing, Digital, & Communications Group collects, uses, and discloses information about you when you access or use our websites, mobile application(s), and other online products and services (collectively, the “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.


COLLECTION OF INFORMATION


Information About Your Use of the Services

We collect information about your use of the Services, such as the search terms you enter, your location, financial payment information, and the identity of your devices.

Automatically Collected Information

When you access or use our Services or transact business with us, we automatically collect information about you, including:

Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and date and location of the transaction.

Log and Usage Information: We collect log information about your use of the Services, including the type of browser and operating system you use, the domain and host from which you access the internet, access times, pages viewed, web browsing history, your IP address, and the page you visited before navigating to our Services.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and tokens, unique identifier headers, mobile network information, and other information that identifies you as the user of the device or the person providing information to us.

Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You have the ability to stop the collection of precise location information at any time (see Your Choices below for details).

Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and plug-ins. Cookies are small data files stored on your hard drive or in device memory that help us improve and keep secure our Services and your experience. Through the use of cookies, we may automatically collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our site. Our website uses two types of cookies: (1) “session” cookies which are deleted from your computer when you leave the website and are used purely to help you navigate around the website; and (2) “persistent” cookies which remain on your computer so that the website can recognize you when you return. Plug-ins are pieces of software that users download to allow certain web-based software to operate. In order to use our website, you may be required to install certain plug-ins. For more information about cookies and how to disable them, see Your Choices below.

Information We Collect from Other Sources

We may obtain information from other sources and combine that with information we collect directly from you. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. Additionally, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.


USE OF INFORMATION


We use the information we collect to deliver the products and services you request and customize your experience with us, to administer your account, and to target advertisements based on users’ interests and to understand how users interact with ads. We may also use the information we collect to:

  • Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;

  • Analyze the success of our Services;

  • Better understand the needs and interest of our customers;

  • Manage the website’s interactive functionality;

  • Communicate with you about products, services, offers, and events offered by Joyor and others, and provide news and information we think will be of interest to you.

  • Monitor and analyze trends, usage, and activities in connection with our Services;

  • Comply with Joyor’s legal and regulatory obligations;

  • Detect, investigate and prevent breaches of the Terms and Conditions, fraudulent transactions and other illegal activities, and protect the rights and property of Joyor and others;

  • Personalize and improve the Services;

  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; and

  • Carry out any other purpose described to you at the time the information was collected.


SHARING OF INFORMATION


We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, regardless of whether you have chosen to limit our sharing of your information as collected on our website;

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Joyor or others;

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

  • Between and among Joyor and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and

  • With your consent or at your direction. 

Joyor requires its vendors, consultants, and service providers that have access to your information to maintain the confidentiality of your information and to comply with the safeguards provided in this privacy policy. We also provide our vendors, consultants, and service providers with our opt-out lists so that communications sent on behalf of Joyor are not sent to opt-out participants.

Joyor will not sell, rent, or market your information collected on the website to non-affiliated third parties for their marketing purposes, unless we have received your consent. However, Joyor may disclose aggregated statistics about visitors to its website, along with anonymous information collected from other sources. We may also share aggregated or de-identified information with third parties (such as advisors, promotional sponsors, and investors), which cannot reasonably be used to identify you, for various business purposes, including conducting general business analysis and developing website content and services.


SOCIAL SHARING FEATURES


The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.


DATA RETENTION


We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:

  • Invoices and payments for 7 years;

  • Job applications and other related documentation for 6 or more years;

  • System use for 3 years; and

  • Customer profiles, surveys and communications for 5 years.


YOUR CHOICES


Account Information

You may access, amend, update, or correct your information at any time by logging into your account or emailing us at privacy@joyor.co. In some circumstances, you may have the right to object to Joyor’s use of your information. If you wish to delete or deactivate your account, please email us at privacy@joyor.co but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

You must be at least 18 years of age to use our website or Services. Joyor does not knowingly collect or maintain any personal information from children under the age of 13 and no part of our website is designed with the purpose of attracting such children.

Location Information

When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, may no longer function properly. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

Cookies

The website uses “cookies” that may be sent to your computer and which contain information allowing us to recognize when you are viewing the website and to keep track of your preferences. The cookies also automatically collect information about your activity on our website, such as the web pages that you visit, the links that you click, and the searches that you conduct.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails from Joyor by following the instructions in those emails or by emailing privacy@joyor.co. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Mobile Push Notifications/Alerts

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.


CONTACT US


If you have any questions about this Privacy Policy, please contact us at: privacy@joyor.co.

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